Privacy Policy
Information we collect
We collect personal information such as your name, email, phone number, billing details, and any details shared during consultations or service bookings. Additionally, we gather non-personal information like browser type and website usage through cookies and analytics tools. This information is used to provide and manage our services, process bookings and payments, improve our website, and comply with legal requirements. We do not sell or rent your personal data to third parties.
Confidentiality, Security & Third-Party Services
All client communications are confidential, except where disclosure is required by law (e.g., risk of harm, abuse, or court orders). We implement industry-standard security measures to protect your data. Our website may use cookies and third-party services for payment processing and analytics, each governed by their own privacy policies.
Your Rights & Contact Information
You have the right to request access to, correction, or deletion of your personal data, subject to legal obligations. We reserve the right to update this Privacy Policy at any time. If you have any questions or concerns, please contact us at jenn@heardsolutions.ca.